Delivery

How & to where do you deliver?

We ship everything by 1st Class Post to all EU countries.  All products are posted from Spain.

How much is postage and packaging?

As if offering high-quality products at low, prices wasn’t enough, we also deliver FREE.

Your order may be split in to several smaller parcels and not always delivered on the same day.

How long does delivery take?

Delivery can take as little as one or two days. Delivery to other EU countries takes a few days longer. If we receive your order before 13.30 (GMT+1) on weekdays, then subject to availability, we will ship your goods to you the same day. Please note that our "pick rate" from stock is close to 100%.

Occasionally, there are delays within the postal system. Although delays are rare, please allow 15 days for your order to arrive, particularly during the peak periods around Christmas, New Year and Bank Holidays. Unfortunately, we cannot start tracking parcels until this time has elapsed.

If you do not receive your goods within the time-scales above, please contact us. Over 70% of parcels presumed lost, are often just waiting to be collected from a neighbour or your local mail sorting office, so please check first. Compensation is limited to the cost of the goods ordered and will take the form of a replacement or a refund.

What if I’m not at home for delivery?

Simply select to have your order shipped to your work place, a neighbour or a friends house. We often split orders into several packages so they will each fit through a letterbox, but if your postman is unable to deliver your order they will notify you by placing a card through your letterbox telling you how to rearrange delivery.